Transitioning to Remote Health and Wellness Services in Post-Secondary Settings

The Best Practices in Canadian Higher Ed has developed a guide to support post-secondary Health & Wellness and Counselling Centres in their transition to providing remote health and wellbeing services to students.

Transitioning to Remote Health and Wellness Services in Post-Secondary Settings: A Case Study Approach is intended for health and mental health clinicians, healthcare administrators, and other stakeholders considering transitioning their services from more traditional models of in-person care in the context of the COVID-19 pandemic.

The guide provides an overview of the implementation process to delivering remote services undertaken by Health & Wellness/Counselling Clinics at five universities and reports on their service delivery models, virtual platforms, metrics, implementation challenges, lessons learned and recommendations.  A follow-up on how these universities manage their re-start/recovery phases will be posted in the Fall.

The participating universities include:

Dalhousie University

McGill University

Queen’s University

University of British Columbia

University of Toronto

The Best Practices Network would like to acknowledge Dalhousie University and the University of British Columbia for collaborating and contributing to this project!