Transitioning to Remote Health and Wellness Services in Post-Secondary Settings

From the Best Practices in Canadian Higher Ed

“The Best Practices Network would like to acknowledge Dalhousie University and the University of British Columbia for collaborating and contributing to this project!

Transitioning to Remote Health and Wellness Services in Post-Secondary Settings: A Case Study Approach developed by Canadian Best Practices in Higher Education provides a guide to support post-secondary Health & Wellness and Counselling Centres in their transition to providing remote health and wellbeing services to students. This guide is intended for health and mental health clinicians, healthcare administrators, and other stakeholders considering transitioning their services from more traditional models of in-person care in the context of the COVID-19 pandemic.

Using a case study approach, this guide provides an overview of the process to delivering remote services undertaken by Health & Wellness/Counselling Clinics at five universities and reports on their service delivery models, virtual platforms, metrics, implementation challenges, lessons learned and recommendations.”


2021 Update

Last year, five university Health & Wellness/Counselling Centres came together to report on their transition to delivering remote services. Now, just over a year later, the Centres reconvened and provide an update: Transitioning to Remote Health & Wellness Services in Post-Secondary Settings: A Year Later

Themes reported across institutions included common pressure points and growth opportunities and the gearing up to provide in-person services once again in our wellness centers.

The participating universities include:

Dalhousie University
McGill University
Queen’s University
University of British Columbia
University of Toronto

The Best Practices Network would like to again acknowledge Dalhousie University and the University of British Columbia for collaborating and contributing to this project!